Customer focus key for CDW Systems
Posted on 27/10/2023
Specialist aluminium fabricator CDW Systems is continuing to prove the perfect partner for installers.
The Gloucester-based company has added to its range in recent months to provide customers with the products that will help them win more business both now and in the future.
This has been followed up with the move to extend its office hours for customers, with the office now opening at 7.30am instead of 8am so staff are available for the times when customers need them the most.
Jeremy Phillips, CDW Systems’ Group Chairman, said: “7.30am is a good time for our customers as they are loading up their vans and going off to install and sometimes they want to discuss something with us. So, instead of having to wait until 8am, they can now get the ball rolling on any queries earlier and talk to us a little bit sooner.”
CDW Systems recently introduced Aluk’s Luminia F82 slimline bi-fold door and the Part L compliant 58BW/BD (HI) Window and Door System and will be launching Technal’s SOLEAL NEXT aluminium windows and TENTAL curtain wall to its product range to meet customer demand.
“We have always supported our customers so they can meet the evolving demands of the end user and all our new products are designed to meet and exceed the highest industry standards and it’s why we have not really seen a downturn,” said Jeremy.
“One of our strengths is that we have that mix between domestic and commercial and that, coupled with our experience, technical knowledge and product range makes us the perfect partner for installers.
“We are always listening to our customers, whether that is on what products they want or how we can help provide a better service to them, and that is vital for them in the current market.”
Established in 1992, CDW Systems is one of the UK’s leading and longest running aluminium fabricators in the trade supply of aluminium window, door, and curtain wall products. For more information visit www.cdwsystems.co.uk or call 01452 414853.
