TWR launches premium fast-track service for bi-folds
Posted on 08/02/2016
TWR bi-folds has launched a new premium fast-track service that will allow installers to achieve a three working day turnaround on aluminium bi-folding doors.
The new launch will allow Terry Richardson, managing director at TWR bi-folds, and his team to offer RAL coloured aluminium bi-folds, on a three day lead time; subject to an order form being completed by the installer (I can omit this if required but just want to make clear it is completed by the installer) and a deposit paid.
It is being dubbed the fastest bi-fold turnaround the industry has seen and TWR Bifolds are the only suppliers in the industry to offer the service.
For its new premium service, TWR bi-folds can offer a three day lead time on any standard RAL colour and a six day lead time on any standard RAL dual-colour bi-folding door.
Terry Richardson comments: “This is a new service that we have launched for our customers and installers. The service won’t be ideal, or necessary, for everybody but is ideal for projects that need them in an emergency or where existing suppliers have let them down at the last minute and the products are not going to arrive when required.
“As mentioned above, not everyone requires a set of doors in three days as obviously an extra charge will be incurred. But for those that do, the service will be worth the added cost due to the inconvenience caused through the dramatically reduced waiting time.”
TWR has achieved these superfast lead times through the introduction of a second shift at its Sunderland-based factory; and its historic investment in a powder coating facility.
Terry Richardson comments further: “Installers are often being let down by suppliers jumping on the popularity of aluminium and setting up fabrication services without having the knowledge, infrastructure or experience to offer quality products and service.
“TWR is a family-run business with 13 years provenance and our keen eye for customer satisfaction has always made us stand out in the market. Now, with further investments in production, our even quicker lead times offer another great benefit to the installer.”
Part of the TWR Group, TWR Bifolds manufactures a range of quality aluminium products including bi-fold doors, patio doors and vertical sliders.
